UNCG Campus Weekly

Campus Weekly is published each Wednesday when classes are in session. In the summer, it is published biweekly.

Charlie Maimone and UNCG’s wide-ranging Business Affairs departments

Charlie Maimone, vice chancellor for Business Affairs since 20​14, recently sat down for a Campus Weekly interview about the upcoming expo and conference that Business Affairs will offer the campus on Aug. 1. We asked about a few other things as well.

CW: What are some things about Business Affairs that maybe people don’t know?

Maimone: I​’m guessing most faculty and staff could not list all the departments in Business Affairs. In some ways that is absolutely OK because our departments are university services with their own identities. So many of our departments develop working relationships with practically every department on campus so it’s easy to think of them as stand alone programs. For example the Print shop, Purchasing, Campus Police or Human Resources all communicate their services directly to our campus.

Actually, the ​upcoming ​ expo​ is really ​a great place to see the wide range of programs within Business Affairs. At the same time, I’m sure most people might not realize how much the business affairs departments depend on each other to complete all of the required work of the university.

CW: Can you give one or two examples?

Sure. ​When you think of ​our ​Facilities​ department​ there are actually 6 major areas of responsibility with over 20 departments. For example our Facilities Operations area is made up of 7 departments – Building and Trades, Work Order Services, Energy Management, Facility Services, Grounds and Garage, Surplus Warehouse, Services, Utility Operations and Waste Reduction and Recycling. Our Campus Enterprise area is made up of 8 departments – Bookstore, Dining – everybody’s favorite, Parking, Printing, Property Leasing, Spartan ID Card, Spartan Mail and Vending. With any major event on campus nearly all of these departments will be involved. Helping to get ready for the event, helping out during the event and finally helping put the university back to normal after the event.

​Move-in day, Convocation, Homecoming and Graduation are good examples. ​

CW: Some of this is what people will learn at the expo and conference?

Absolutely. On August 1st, the third ​annual Business Affairs Expo will take place in the EUC and the second ​annual Business Affairs conference​ and workshop for the campus will be going on too​. ​This day is a great way for our teams to present their services to the campus, to answer questions and to interact with others to describe how we can help.  

We’ll have about fifty people set up during the expo, and many different departments will present what they believe to be the most important services that they provide to the campus community. They will be able to interact with individuals and small groups, answer questions about the services and just enjoy getting to know each better. The expo is a very casual event. You can decide how long to stay, which departments you want to talk to – a no pressure environment. What we try to do is to identify compelling, important, relevant topics that individuals across the campus can use in the coming year, and really update them on what, let’s say, slight changes may have occurred to travel or reimbursements or something in Purchasing. By the way, it’s free, with refreshments!

CW: Are there two or three examples of some new things they may hear about?

Sure. ​One ​new thing our committee ​is doing ​this year is ask​ing​ people ​around campus ​what​ they ​are interested in​ us covering​. I​ was surprised to hear that one of the ​new topics we might be covering this year is how to build and use pivot tables​!​

​P​ivot tables​ are a great tool in Excel that allows you to summarize a great deal of information and present it on a single page. ​We use them a great deal ​ in budget planning and budget management ​ but they can be used to help organize lots of information.

​ ​Another good example, is our University Police Department ​will be conducting the very important. Run Hide Fight ​training. It’s a program that helps departments​ and individuals recognize what they ​can and ​should do in​ the event of an active shooter on campus. ​The program has been taught about forty different times​ year​ and the feedback is excellent. Our police department would love to reach ​ every ​ individual across the campus, so the Run Hide Fight as a conference workshop​ will be a great opportunity​to take the training if you have done so already.

Last year we had over three hundred people come to the expo ​and ​one​ hundred and twenty-five people attended the conference​. We hope everyone who attended last year will return and even more folks will come​ for the first time.

CW: Anything else you’d want to mention about the service your division provides?

Within the Business Affairs division, ​many of our departments have ​ the very important responsibility ​of​ ​regulatory ​ compliance and ​public accountability that goes along with ​being an agency of the State. Keeping the university in good standing with local, state and federal regulations while trying to meet the service needs of  3,000 employees and 20,000 students can be challenging. We not only accept the challenge but embrace it. What makes programs like the Expo and the conference so important to us is the amazing opportunity we have to hear directly from our colleagues and to better understand exactly how we can help them to accomplish their part of our university mission. The better we understand your programs, the better we can line up our services to help.

CW: Anything else people will probably want to know about? Anything on the horizon?

​The first thing that comes to mind is the important investment that Business Affairs partnering with Information Technology and Academic Affairs ​is making in the Banner 9 Initiative.

​This collaboration is transformational and the staff’s dedication to improving UNCG’s use of technology is amazing. We are aligning our ​use of technology around​ a single commitment to improving student success. One wouldn’t necessarily​ immediately think about the impact that ​business affairs might have on student success, but ​when we line up our systems and ​focus our business ​processes and procedures ​on student​’s progress toward degree, it’s remarkable how quickly we can make the connection between what we do every day and student progress.

One early example is the great work our ​Cashier Office​ has done partnering with the Financial Aid Office and Registrar’s Office to develop new payment plans​As mentioned before, there are tremendous compliance responsibilities​ and certainly high ​regulatory constraints, but ​the teams have used the technology to build new payment plans and lessen the pressure of payment deadlines for many of our students.

Interviewed by Mike Harris. Interview was edited and condensed.

All employees are invited to the UNCG Expo and Conference presented by Business Affairs, on August 1 in the EUC. Learn more and “put a name to a face.” See information here, including how to register for the conference.